This course is focused on Leadership and includes:

• Leadership styles
• Team personalities and teamwork
• Delegation and SMART objectives
• Accountabilities and team involvement
• Team Motivation
• TAKE AWAY: A leadership and process based project for each individual to take back to their farm shops

What will the delegates gain from this session:

• Understand the appropriate style and actions to lead a team effectively
• Understand how to identify individual strengths in a team
• Understand when to delegate responsibility and effectively
• Understand how to identify accountabilities of the team
• Understand what can motivate individuals
• Best practice ideas shared among group; interaction via course and project planning session

When & where?

Wednesday 7^th & Thursday 8^th October
Newlyns Farm Shop, Hampshire (see venue)
Day 1, 9.30am – 4.30pm
Day 2, 9.00am – 4.00pm

About the course leader

Andrew Burton has over 30 years experience in Retail and Catering Management, including staff training and development. Having hosted training sessions throughout his career, including on behalf of House of Fraser, Garden & Leisure and Severn Valley Railway, Andrew’s speciality is staff and middle management development. His working background started in food retail, which included butchery, produce and grocery management; Andrew then joined House of Fraser in a homeware and fashion management role, before joining the Garden & Leisure Group, where he had over 14 years experience at senior management level. Between 2016 – 2019 Andrew was the Commercial Manager at Severn Valley Railway, overseeing all customer focused commercial and customer aspects including customer service, retail, catering, dining, weddings, events and marketing.

In September 2019, Andrew joined Malcolm Scott Consultants, which in Andrews words “gave him the right opportunity to bring him back in to the industries he loves”.